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You’re in. Let’s get to work.
You’re in good hands. This page introduces the people you’ll be working with, explains what to expect during the first few days and weeks, and shows what we need from you to get started.
Meet some of the people bringing your marketing plan to life. From your first call through launch, we turn what we learn about your business into a clear plan, so everyone is aligned and you always know what comes next.
Your main point of contact. Matthew runs your kickoff call, keeps everything on schedule and makes sure you always know what's happening and why.
The first person you spoke to at ReachGiant. Annie listened closely on your sales call and hands every detail to Matthew, so you never have to tell your story twice.
Carel builds and manages your paid campaigns. Expect careful setup, clean tracking and steady optimisation based on real conversion data.
Your kickoff call is where we agree on goals, confirm access and map out the first weeks. Matthew will guide you through it and be your main contact from here on.
Every new account follows the same path, so nothing gets missed and you always know what comes next.
We confirm goals, targets, budgets and how we'll measure success.
We connect your accounts and check conversion tracking before spending a cent.
Campaigns, audiences and creative are planned and built for your review.
Everything goes live within 7-10 days.
We provide regular updates on your results, what we are learning, and the next steps in your strategy.
We meet your team and agree how we’ll work together.
We confirm your goals, targets and budget.
We agree exactly how success will be measured.
You leave knowing what happens next, and when.
You share access to your ad accounts, analytics and website.
We audit your conversion tracking from end to end.
Calls, forms and sales are measured before we spend a cent.
We map campaigns to your best customers and offers.
Audiences, keywords and creative are built for you.
You review and approve everything before launch.
Everything goes live, usually within 7 to 10 days.
We watch performance closely in the first days.
Budget moves toward what’s working, fast.
Regular updates on your results.
What we’re learning, in plain English.
The next moves in your strategy, agreed together.
Having these ready makes your kickoff call shorter and gets campaigns live sooner. Don't worry if something is missing, we'll help you find it.
Quick answers to what new clients ask most.
Bring it to your kickoff call. Matthew will make sure you leave with an answer.
Book your kickoff callWhoever makes marketing decisions and, if possible, someone who can grant account access. That way we can sort access on the call.
That's fine. Book the call anyway and Matthew will walk you through what's missing and how to share it securely.
Yes. Use the link in your confirmation email to pick a new time.
It depends on your setup and tracking. We'll give you a clear timeline at the end of the call.
Matthew is your main contact for anything about your account, timelines or reporting. Carel runs your Google and Meta campaigns. Annie has already passed everything from your sales call to the team, so you won't need to repeat yourself.
On the kickoff call we agree on the numbers that matter to your business, such as cost per lead, sales or return on ad spend. We then track real conversions, including calls and offline sales where possible, and report on those, not on clicks alone.
Because good decisions need good data. If conversions aren't measured correctly, budget goes to the wrong places. Fixing tracking first means every pound or dollar you spend after launch is working from accurate numbers.
Yes. We work inside accounts set up in your business's name, so the accounts, the data and all the history stay with you.
Mostly at the start. We need your access, your goals and your sign-off on the campaign plan before launch. After that we handle the day-to-day work and keep you updated at regular check-ins.
New campaigns need time to learn. We watch them closely, move budget toward what's working and cut what isn't. Results usually sharpen as more data comes in, and we'll explain what we're seeing at every check-in.
Book your kickoff call with Matthew. It's the first step for every new client.
Book your kickoff call